Here’s your copy of the recent interview with Michael Heppell about his book ‘Flip It – how to get the best out of everything’.
In just 18 light-hearted minutes you’ll hear how you can:
• Flip your mind-set so that difficulties are turned into solutions
• Michael talks about how problems are just answers in disguise
• How every problem you face can be creatively flipped using a simple ‘linking’ process to generate the solution you seek
• How challenging your habits can create new and powerful experiences
• And which of these two questions – ‘WHY?’ or ‘HOW?’ – would win in a boxing match!
• Plus how a UK hotel beat all the worlds hotels to be crowned the best customer service hotel in the world
Complete the details in the box to the right and you can listen to an MP3 file of Michael in full flow.
Paul Shrimpling
Editor and Publisher - Remarkable Practice