Living the values of your firm can get lost in the melee of running your firm.

But it doesn’t have too.

You’ll find a valuable article on accounting web describing how one firm has made a difference to all the stakeholders in their firm by living their values and by being creative at Christmas. They have positively made a difference to all the stakeholders in their firm:

- customers are involved and feel part of something meaningful

- team members are involved and feel they are doing something worthwhile

- and their community are involved too by involving a local special needs school and sending a message to our troops on active duty

The article starts…

The festive season is a great time for practice managers to make a difference not just for charity, but also for their clients and teams, advises Paul Shrimpling.

Living the values of your firm can bring a focus to what’s possible. It can bring something extra-ordinary.

Here’s an example worthy of your attention: Mitten Clarke is a successful practice in Stoke on Trent and Congleton. The practice is driven by delivering customer experiences that are seen as ‘a breath of fresh air’ to its customers and team. This ‘breath of fresh air’ approach might not sound unusual, but it is.

It is unusual.

In my experience of working with many firms over many years, it is rare to find a firm seriously committed to the firms values. How clear are you about what your firm’s values actually are?

Here’s the full article if you want to learn more…

http://www.accountingweb.co.uk/topic/practice/accountants-offer-christmas-inspiration

This entry was posted on Tuesday, December 15th, 2009 at 10:46 am and is filed under Remarkable Leadership, Remarkable Practice Management. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.