Positive, constructive appraisal processes with clear goals and parameters can work brilliantly in your accountancy firm.

Done right the process can be a success for both the smallest firms and multinational corporations!

But where to start?

Firstly, it’s really important that your appraisal process suits the culture of your firm.

In this 4-page business breakthrough report you’ll read how Timpson Shoe Repairer’s appraisal process has proved hugely successful in growing their staff and growing their business.  John Timpson has empowered his team by using an ‘upside down management approach’ embedded within their appraisal system.

Timpson Shoe Repairs retailer is a very successful £100m+ turnover business with hundreds of outlets and concessions all over the country.

Every team in every store is free to run their own branch in the way they feel best, with their sales target being their one and only goal.

This means that the goal is simple, it helps grow the business and provides a framework of transparency and accountability which means that the team are empowered to make their own decisions about how they achieve targets.  

There is real value in Timpson’s appraisal process - and given that Timpson employees are mainly rehabilitated criminals, this is a testament to the simplicity of the well managed performance review or appraisal process.