Positive, constructive appraisal processes with clear goals and parameters can work brilliantly in your accountancy firm.

Done right, the process can be a success for even the smallest firms, all the way up to multinational corporations!

But where to start?

First, it’s really important that your appraisal process suits the culture of your firm.

In this 4-page Business Breakthrough report, you’ll read how the Timpsons appraisal process has proved hugely successful in growing their staff and their business.  John Timpson has empowered his team by using an ‘upside down management approach’ embedded within their appraisal system.

Timpsons is a very successful retailer - a £300M+ turnover business with hundreds of outlets and concessions all over the country.

Every team in every store is free to run their own branch in the way they feel best, with a sales target being their one and only goal.

The goal is easy to understand. It helps grow the business and provides a framework of transparency and accountability and means that the team are empowered to make their own decisions about how they achieve their targets.  

There is real value in Timpsons' appraisal process. And given that Timpson employees are primarily rehabilitated criminals, this is a testament to the simplicity of the well-managed performance review process.