There are specific skills to handling a difficult conversation well, however in the

Here’s a great story about change involving a man called Jerry Sternin, the principles

Why would any partner or senior manager only look back at their accountancy firm’s

The aim of effective email marketing is to grow your firm’s email lists, grow relevant

Don’t let your firm stutter and stall by not taking goal-setting seriously. Research

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In 1963 IBM achieved a competitive advantage by applying 80/20 thinking to their

You know your firm’s performance will improve when the skills, knowledge and abilities