Start with a yes-tag question and change the outcome of conversations with your clients…

Asking the right questions transforms the conversations you have with your clients.Asking the right questions builds better relationships with your clients.Asking the right questions turns prospects into clients.Start

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Use your brain the way nature intended in your accountancy firm

When you do more work and better work in less time you will better impress your clients, win more clients and grow your profits.Chances are, when your firm

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Get more from your people by encouraging initiative in your accountancy firm

You love it when a team member uses their initiative – every manager loves employees with initiative!When one of your team uses their initiative it generally means they

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Trust your team for success in your accountancy firm

The immediate need to work from home caused by the pandemic in March 2020 changed the way we all worked as a nation.For some working from home was

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The job of a managing partner – what exactly does this involve?

The short article below refers to the human aspect of being a managing director from an interview with Martijn de Lange, CEO of parcel delivery firm Hermes UK.I

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Don’t let social loafing suck the life out of your accountancy firm

Your people are capable of so much more.It’s not uncommon to be frustrated by the performance of people within your team. It’s OK to grind your teeth about

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Single-minded focus to OKRs in your accountancy firm

Taking yourself out of the day-to-day running of your firm for even a short period of time to focus on your future strategic objectives can sometimes seem like

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What can the South Pole heroes teach you about the success of your accountancy firm?

It’s tempting to throw your hands up in despair when unexpected problems occur in your firm.It’s tempting to panic, stutter and stall when things happen out of your

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Can a simple question make a big difference in your accountancy firm?

It’s so easy to get bogged down with the day to day business of just getting the job done.In fact, like most business owners you probably spend most

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‘Good enough’ or ‘exceptional’ in your accountancy firm? You decide!

Creating the right working environment will have a big impact on the habits and behaviours of your people and help your firm improve its results and be more

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