The success of your accountancy firm depends on your clients, without them you would not have a firm. The future of your firm depends on keeping these clients
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- Category: Finding And Keeping New Clients
What happens to your client experience when you take the time to identify your client groups?
Loyal clients help grow your firm; loyal clients come when they have a winning client experience with your firm. It sounds simple but in this highly competitive, social
Your accountancy firm wins when you take client experience seriously
Your clients determine the future of your firm. Make a mistake, fail to treat a client well, miss a delivery or deadline or deal with a problem badly,
Ask the wrong question and you send your clients to your competition
We all know that asking the right questions is key to success, that asking the wrong questions can have the opposite effect and that this applies, not just
Ask the wrong questions and you fail to build value for your clients
Your firm is successful because you have won business and convinced clients to buy from you, and some have bought again and again.The current success of your firm
If you don’t build value in your firm, you don’t build your sales…
When it comes to securing existing or future business with your clients, the questions you ask are fundamental to your success.When you use a proven framework and ask
If you don’t invest in your firm’s marketing you risk its future…
“Too many emails!” It’s easy to dismiss email marketing as a thing of the past. In fact, some have even said it’s dead, with social media and the
Be better at selling your firm to your prospects and clients…
Most people don’t like ‘salespeople’… If you ask your team to describe a typical salesperson, they may use words like 'pushy' or 'aggressive'. They may describe the car
A new view of sales determines the success of your firm
The world of sales – love it or hate it, we are all involved in it. Most of us either sell something or are sold something every day,