Step into your clients’ shoes for a moment and ask yourself these questions…If

Asking the best questions, in the best way and at the best time has huge potential

‘Deep practice’ (training intensely and right at the edge of one’s capability)

How do you influence the behaviour of some of the most challenging people in your

As a partner or senior manager of your accountancy firm, you already know client

What sort of guarantees are enough to compel prospective clients to buy from you

Here’s a great story about change involving a man called Jerry Sternin, the principles

Why would any partner or senior manager only look back at their accountancy firm’s

Don’t let your firm stutter and stall by not taking goal-setting seriously. Research