How To Embed Values And Create A Great Culture In Your Firm

Culture runs through your firm - by design or by accident. If the culture and values you want are clear, communicated often and actually lived, it will literally

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How To Recruit And Keep The Most Talented People

If, like most firms, you are crying out for your next high-quality team member, then this page can help. Recruiting and retaining the best people is vital for

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How To Build A Firm That Runs Without You

Enjoyment, pride and lack of stress can all be the norm in an accountancy firm. But only if your firm becomes less and less reliant on the owner

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Selling can come across as insensitive when times are tough… what should you do instead?

Did the hard sell ever really work well? Selling involves ‘PUSHING’ for a decision and action. ‘PUSHING’ at a time when everything is in turmoil, as it is

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Respectful marketing in tough times requires care and attention…

In sensitive times it pays to apply high levels of care and attention about both what you communicate and how you communicate with all your clients. Accountants want

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3 successful advisory accountants reveal their best insights…

You hear it a lot... “The future of the profession is advisory work” Really?! There are firms who have been successful at selling and delivering advisory services for

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For the success of your Accountancy firm you better use your business brain…

Are you fatigued with the sheer effort that it takes to run your accountancy firm? Keeping your firm profitable is one of the hardest things you do every

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What the Brits thought of QBConnect San Jose and why you should attend QBConnect London in February

A posse of Brits descended on QBConnect San Jose in November. Some you’ll see at QBConnect in London at the end of February. Is it worth your time

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Are accountants ready to recognise that ‘Value is not a number, it’s a feeling’ for both clients and team?

To take the stage before Paul Dunn at last week’s QBConnect in San Jose, and then to share a stage with Ron Baker to talk value pricing was

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What did the Brits make of the Intuit USA experience – did QBConnect in San Jose deliver or disappoint?

I was privileged to be invited to QBConnect in San Jose last week to share a few insights about delivering greater value to clients by building stronger client

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