As a partner or senior manager of your accountancy firm, you already know client care is a crucial element of your firm’s success.Every contact your clients have with
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Time to put your clients first – your firm is at risk if you don’t…
Your clients are at the heart of your success, and their experience of working with your firm should constantly be at the forefront of your mind.Client care should
Accountants should invest in the L word on Valentine’s Day
What does Valentine’s Day mean to you?You may view it as a day where you pay over the odds for a card or present to remind the most
2015, Accountants, swimming, marketing success and Tim Ferris’ 4-hour work week…
A new year can and should prompt new thinking and a new approach. This post is about a new way of looking at customer care, and the positive