As a partner or senior manager of your accountancy firm, you already know client care is a crucial element of your firm’s success.Every contact your clients have with
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As a partner or senior manager of your accountancy firm, you already know client care is a crucial element of your firm’s success.Every contact your clients have with
Your clients are at the heart of your success, and their experience of working with your firm should constantly be at the forefront of your mind.Client care should
What does Valentine’s Day mean to you?You may view it as a day where you pay over the odds for a card or present to remind the most
A new year can and should prompt new thinking and a new approach. This post is about a new way of looking at customer care, and the positive
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