Think of a conversation with someone you’ve been putting off…. Got it…You know you should tackle a discussion with this person, but it never quite seems the right
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The skills to handling difficult conversations in your Accountancy firm
There are specific skills to handling a difficult conversation well, however in the heat of the moment it can be hard to maintain the level of focus required
The truth is out there – difficult conversations in your firm
Like Mulder and Scully from the X-Files, we all know the truth is out there! Mulder based his belief on his gut, how he felt and his previous
The paralysing difficulty accountants experience discussing feelings in a difficult conversation…
Feelings are an unavoidable part of every difficult conversation.Fail to get your colleague to express their feelings and they will not hear you, they will simply stop listening
Treat difficult conversations as learning conversations and build a happy and successful accountancy firm.
You want your firm to be successful!You want the best team, the best products and services, the best customers and a healthy profit!To achieve all of this you
Treat difficult conversations as a business improvement…
Ever had a difficult conversation that turned into an argument or a battle? Nobody likes the idea of confrontation, in fact most of us prefer to avoid it.It’s why