Think of a conversation with someone you’ve been putting off…. Got it…You know you should tackle a discussion with this person, but it never quite seems the right
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Think of a conversation with someone you’ve been putting off…. Got it…You know you should tackle a discussion with this person, but it never quite seems the right
There are specific skills to handling a difficult conversation well, however in the heat of the moment it can be hard to maintain the level of focus required
Like Mulder and Scully from the X-Files, we all know the truth is out there! Mulder based his belief on his gut, how he felt and his previous
Feelings are an unavoidable part of every difficult conversation.Fail to get your colleague to express their feelings and they will not hear you, they will simply stop listening
You want your firm to be successful!You want the best team, the best products and services, the best customers and a healthy profit!To achieve all of this you
Ever had a difficult conversation that turned into an argument or a battle? Nobody likes the idea of confrontation, in fact most of us prefer to avoid it.It’s why
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