Solve conflict in your accountancy firm with these three truths

Think of a conversation with someone you’ve been putting off…. Got it…You know you should tackle a discussion with this person, but it never quite seems the right

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The skills to handling difficult conversations in your Accountancy firm

There are specific skills to handling a difficult conversation well, however in the heat of the moment it can be hard to maintain the level of focus required

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The truth is out there – difficult conversations in your firm

Like Mulder and Scully from the X-Files, we all know the truth is out there! Mulder based his belief on his gut, how he felt and his previous

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The paralysing difficulty accountants experience discussing feelings in a difficult conversation…

Feelings are an unavoidable part of every difficult conversation.Fail to get your colleague to express their feelings and they will not hear you, they will simply stop listening

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Treat difficult conversations as learning conversations and build a happy and successful accountancy firm.

You want your firm to be successful!You want the best team, the best products and services, the best customers and a healthy profit!To achieve all of this you

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Treat difficult conversations as a business improvement…

Ever had a difficult conversation that turned into an argument or a battle? Nobody likes the idea of confrontation, in fact most of us prefer to avoid it.It’s why

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