Could a lack of employee engagement be costing your firm?
According to research conducted by Gallup® across 183,000+ organisations spanning more than 50 industries and employing more than 3.3million people, only 1 in 10 employees in the UK is actively engaged at work.
In a profession where technical expertise is a given, it’s the energy, commitment, and collaboration of engaged teams that create a genuine competitive edge.
Firms that build high engagement don’t just retain their best people – they find it easier to attract new talent, deliver consistently better client experiences, and strengthen their reputation in the market.
Employee engagement is crucial for accounting firms. Engaged teams are 23% more profitable.
Most firms overestimate their engagement. On average, in the UK, just 10% of employees are actively engaged.
Key drivers of engaged teams are clarity, recognition, and strong management. The Gallup Q12 survey helps measure and improve engagement.
Firms that act on survey results tend to experience better client loyalty, productivity, and growth.
This report shows you how to improve team engagement in your firm and then, unsurprisingly, improve your firm’s results as well. The results we have collected from 1,047 employees from 63 surveys across 29 accountancy firms suggest that the profession has a massive opportunity to improve team engagement and financial results.
The human chain of sustainable success...
As you’d expect, sustainable success over a period of time is the focus of most firms.
However, without client loyalty, ensuring sustainable success will be challenging.
And without team engagement, client loyalty will be frustratingly difficult to achieve. Only highly engaged teams consistently deliver high-quality work, on time, with a high level of client care.
Could better team engagement improve your firm’s profitability?
Click the link on the video below and listen to Paul/Doug, if you want to hear more about the difference an engaged team can make to your firm
And if you want to access the full report 'The Employee Advantage' please complete the form to download it.