Hi Doug here!

Thank you to everyone who attended the session last Friday.

This time, we discussed 'The Myths and Misconceptions About Psychological Safety'. 

Psychological Safety is "the belief that you can speak up with ideas, questions, concerns, or mistakes without fear of repercussions. What that really means is I can do my job without fear of humiliation or punishment" - Amy C. Edmondson, author of The Fearless Organisation. 

During the session, we discussed the common misconceptions around Psychological Safety and how to counter them.

 This led to a great discussion; here are some of the key points:

• The difference between nice and kind, and which makes you feel safe
• Why frustration can come from the things you don't say
• That being heard does not necessarily mean getting your way
• How change can create fear in your team
• Why a lack of fairness can lead to psychological safety being weaponised 
• The need to clarify work and behavioural expectations 
• Why accountability is crucial
• That performance is about the results AND the relationship
• Why the right language defines the expectations
• Why actions speak louder than words when it comes to your team feeling safe
• That a safe environment requires commitment from everyone 
• View every conversation as a positive learning conversation
• Establishing common ground makes the conversation feel safe
• And much more….

If you would like to discuss it further, please let me know, and we will organise a call or meeting.

Wishing you every success

Doug