In appendix 2  from the book 'Your Firm's Future' you'll find 12 questions with scores that will help you decide what you should be measuring and with what priority. Download  Appendix 2  here to learn about the 5 levers of growth.

This is the book that Doug mentioned with the story of WD40 and the 95+ team engagement scores!

The Power of Kindness in the workplace

Use this infographic as a point of reference to frame up all your communications in your firm (with teams/ leaders and clients),

Kelly found the game!
Print this out and stick it on your fridge (or in your office!) as you reminder of how to inspire change in your firms and with your teams one player at a time!

 Necessary Conversations! Rather than treat difficult conversations as a 'blame game message delivery' exercise; treat difficult converstions as 'learning conversations'. Genuine learning conversations dissolve difficulty.