…your accountancy firm would be more successful.
I haven’t lost my marbles.
And I’m deadly serious.
In fact you should blog on this subject to your clients so they get it too – feel free to adapt and use this post in your accountancy firm’s Linkedin group or blog as you see fit.
Here’s what I mean…
…the more complaints you get and the better you handle them the more you’ll underpin the future success of your firm.
Does your firm get enough complaints?
Are you brave enough to go hunt for more complaints?
When have you seen someone handle a complaint brilliantly? What impact did it have?
Author of ‘Bamboo Marketing For Accountants’ – the route map to marketing success for accountants in practice
Creator of ‘BUSINESS BITESIZE’ – cultivating a greater flow of new clients for your accountancy firm through profitable word-of-mouth…
And let’s get LinkedIn http://www.linkedin.com/in/paulshrimpling