Reputation is hard won and easy lost.
You don’t have to make mistakes to lose out, all you have to do is simply not do stuff you could or should be doing!
Check out this recorded webinar with Elinor Perry-Hall from Pentlands Accountants & Advisors and Phil Hobden from Capitalise and you’ll hear what Elinor’s firm has done and is doing to secure her firm’s reputation. Phil and I contribute our questions and insights too.
In short, we cover the following:
- Avoid doing the wrong stuff
- Avoid not doing the right stuff
- Do the right stuff
The webinar recording is mostly about the value and importance of client care – and how you ensure you maximise client care now and in the coming weeks and months.
We also touch on CBILS and your firm’s positioning and stand on these and the short time you have to help and advise on these with all your clients – Elinor’s small firm have already helped clients secure £3m+ and more to come.
You’ll get to the webinar on the Capitalise website here.
You can access the CBILS support document referred to in the webinar here.
Please let us know your client care experiences would you?