A great manager can mean the difference between a thriving team and one that is disengaged.

The truth is, people don’t quit bad businesses – they quit bad managers.

If your accountancy firm is to succeed, skilled managers are not just important, they are essential.

Your managerial skills and those of your leadership team can increase the success of your firm, because great managers:

• propel your firm toward success
• enhance the lives of your team members
• build and strengthen client relationships

On the other hand, if managerial skills are poor or lacking, the success of your firm will be undermined.

Who do you talk to the most during your working day? Yourself.

We all engage in ongoing internal conversations. Research shows that these inner dialogues influence our perceptions, emotions and motivations – ultimately determining both personal success and business outcomes.

Studies carried out by Gallup reveal that 70% of team engagement improvements stem directly from the conduct of managers.

When your team are engaged, they are more productive and creative, show greater commitment, collaborate more effectively and simply make your firm a better place to work.

When your managers positively influence the inner work conversations of team members daily, your firm will see significantly better results.

Effective managers don’t leave engagement to chance – they actively cultivate it through great leadership and honest communication.