Start with a yes-tag question and change the outcome of conversations with your clients…

Asking the right questions transforms the conversations you have with your clients.Asking the right questions builds better relationships with your clients.Asking the right questions turns prospects into clients.Start

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For great client relationships use these 6 words

Asking your clients open questions in a timely manner will give you the information that you need to help and advise your clients.And this level of client care

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Now is the time for the human touch…

Now is the time for the human touch...Your clients look to you for trusted advice and guidance.But you’re no expert on covid-19.Neither are we.What’s clear and obvious though,

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Think of Rudyard Kipling during your client conversations…

Asking the best questions, in the best way and at the best time has huge potential for changing the results you achieve for your accountancy firm.Rudyard Kipling is

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Ask better questions to win (and keep) more clients for your firm

Wouldn’t it be great if more buyers said yes more often to your proposal, your offer and your products?It’s disheartening and disappointing when you have a warm prospect

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Unlock profit growth in your accountancy firm by asking the right questions…

From a very early age questions form a part of our everyday life…Children ask a multitude of seemingly irrelevant and repetitive questions, mostly starting with the word ‘why?’.This

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Here’s how accountants avoid this one-way ticket to disaster in their firm and turn it to their advantage…

Yes this sounds a bit melodramatic, please forgive me, and please hear me out…Every accountant’s one-way ticket to disaster is to reduce the number of conversations with business

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How do you get more buyers to say yes to your accountancy firm’s proposals?

It’s disappointing, disheartening and discouraging when you get a warm prospect for your firm and they don’t buy. Even more so when you know your firm’s accountancy services

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Focusing on the future…

Today, or this week, define the customer-time focus of your practice, and that of your clients.What I mean is…You can be focused on one of three things, the…PAST

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