For great client relationships use these 6 words

Asking your clients open questions in a timely manner will give you the information that you need to help and advise your clients. And this level of client

Read More

Why risk the future of your firm – be single minded about your ‘one thing’

It’s so easy to let the many varied day-to-day jobs of running your firm dominate your working life. This is especially the case now, when we are all

Read More

Make a compelling guarantee front and centre of your accountancy firm

We must all know about Premier Inn and their ‘good night’s sleep’ guarantee? You might have seen Lenny Henry on the Premier Inn TV adverts promoting a good

Read More

Using trust as a key point of difference for your Accountancy firm

Sometimes accountants find it hard to stand out. While they understand the need for differentiating themselves from the firm down the road, actually doing so is much more

Read More

Why are quarterly goals vital to the survival of your Accountancy firm?

When you started your firm you’ll have had many ideas about the direction you wanted it to go in and what you wanted to achieve. You had dreams,

Read More

What’s the next normal for your Accounting firm?

What’s next? Normal or new normal? Or a rejection of any kind of normal entirely? Which one suits you, suits your team, suits your firm and suits your

Read More

What influence do you have over your clients?

It strikes me that ambitious accountants want the best for their clients. And to help clients achieve the best, accountants have to influence the thinking, behaviour and decisions

Read More

Use good strategy for difficult decisions in your accountancy firm

Strategy – you have heard the word bandied about in many business scenarios, probably including your own. But what does strategy mean? The dictionary definition states: “a plan

Read More

Actions speak louder than words in times of economic uncertainty

Even in this time of massive upheaval to your accountancy firm, you still believe in your firm and your products and services. However, this is all in vain

Read More

So, who is your ‘perfect’ client?

For most business owners, sales growth is probably the one activity which yields most satisfaction. New clients are the lifeblood of a new or growing business, the excitement

Read More