Asking your clients open questions in a timely manner will give you the information that you need to help and advise your clients. And this level of client
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- Author: Paul Shrimpling
Asking your clients open questions in a timely manner will give you the information that you need to help and advise your clients. And this level of client
It’s so easy to let the many varied day-to-day jobs of running your firm dominate your working life. This is especially the case now, when we are all
We must all know about Premier Inn and their ‘good night’s sleep’ guarantee? You might have seen Lenny Henry on the Premier Inn TV adverts promoting a good
Sometimes accountants find it hard to stand out. While they understand the need for differentiating themselves from the firm down the road, actually doing so is much more
When you started your firm you’ll have had many ideas about the direction you wanted it to go in and what you wanted to achieve. You had dreams,
What’s next? Normal or new normal? Or a rejection of any kind of normal entirely? Which one suits you, suits your team, suits your firm and suits your
It strikes me that ambitious accountants want the best for their clients. And to help clients achieve the best, accountants have to influence the thinking, behaviour and decisions
Strategy – you have heard the word bandied about in many business scenarios, probably including your own. But what does strategy mean? The dictionary definition states: “a plan
Even in this time of massive upheaval to your accountancy firm, you still believe in your firm and your products and services. However, this is all in vain
For most business owners, sales growth is probably the one activity which yields most satisfaction. New clients are the lifeblood of a new or growing business, the excitement
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