Did the hard sell ever really work well? Selling involves ‘PUSHING’ for a decision and action. ‘PUSHING’ at a time when everything is in turmoil, as it is
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- Archives: Covid-19
Respectful marketing in tough times requires care and attention…
In sensitive times it pays to apply high levels of care and attention about both what you communicate and how you communicate with all your clients. Accountants want
Who do business owners need fighting their corner at this time of covid-19 turmoil?
Most business owners are likely feeling a tad beaten up at the moment. Lots of uncertainty around their people, their customers, their finances and what the future holds
Making more of cloud accounting when it’s needed most…
Very recently Matt Flanagan of Blue Hub and I hosted a zoom meeting with a few dozen accountants. We all discussed how to get even the most resistant
Yours. Ours. Everyone’s reputation is at stake – now!
It’s often said that we see a person’s true colours in times of stress. The same is true of business. Covid-19 has created a worldwide state of stress.
Another week ahead, working at the edge of your capabilities?
There’s no doubting the challenges and the emotional roller coaster we are all experiencing just now. There’s no doubting the seriousness of the health issues and the economic
Now is the time for calm, controlled and caring client calls. And lots of them…
Here's Paul Shrimpling’s webinar on ‘How to best help your clients through COVID-19' Please start watching at 3m 45s to avoid on-hold section of the webinar. Below you'll
Job security is in doubt like never before – are you talking this through?
According to a massive research study into team morale, being treated fairly matters more than anything else. The research (18million+ employee surveys), suggests that FAIRNESS breaks down into
When times are tough, managing difficult conversations can feel really stressful
We’re all experiencing heightened emotions and stresses because of the impact of covid-19. Add these extra emotions into the difficult conversations that are needed at this time, and
Effective (virtual) team meetings for everyone’s buy-in
When faced with these challenging times, getting your team’s full buy-in to new ways of working together (remotely from home) and new ways of working with clients is