Strategy – you have probably heard this word bandied about in many business scenarios, including your own. But what does strategy actually mean? The dictionary defines strategy as:
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Single-minded focus to OKRs in your accountancy firm
Taking yourself out of the day-to-day running of your firm for even a short period of time to focus on your future strategic objectives can sometimes seem like
Build a better future for your accountancy firm by making it less reliant on you…
Freedom from your accountancy firm? You probably don’t have much time to think about the future of your firm – you are busy being busy with the here
Should you be holding your team to account?
How many times in your firm have you turned to another manager and said, ‘We need to start holding the people in our firm to account’? This is
How to get your clients attention by communicating your firms value…
The success of your accountancy firm depends on your clients, without them you would not have a firm. The future of your firm depends on keeping these clients
What happens to your client experience when you take the time to identify your client groups?
Loyal clients help grow your firm; loyal clients come when they have a winning client experience with your firm. It sounds simple but in this highly competitive, social
Your accountancy firm wins when you take client experience seriously
Your clients determine the future of your firm. Make a mistake, fail to treat a client well, miss a delivery or deadline or deal with a problem badly,
Why risk the future of your firm by failing to build a healthy workplace culture…
The future of your firm relies heavily on the commitment and dedication of your team. If they are unhappy in their work, your firm will underperform. Have you
What should a healthy workplace culture look like in your accountancy firm?
In his book ‘The Advantage – Why Organisational Health Trumps Everything Else’, Patrick Lencioni states: More than anything else, values are critical because they define your business’s personality.
The numbers don’t lie when it comes to client loyalty
When it comes to growing your firm, it’s clear that you must take your client service seriously. How you handle your clients and how you treat them when